OUR HELPLINE

We know from research that there are great barriers between the NHS and the black community, this particularly impacts our elders and those who are vulnerable. Therefore, we have established a phone line service that would assist those who are vulnerable to health negligence. 

 

Advisors offer support, mediation or information acquired from viable websites such as ‘Public Health’ and the ‘NHS’ or they will sign post you to a relevant organisation and give you a breakdown of what to expect.

 

If families have members taken into hospital, their access will usually be restricted. Therefore, we would also like to have health professionals on hand who will call back family members to advise them of the step by step process in a way that they are able to easily understand without medical jargon, in certain circumstances that advisor would liaise with the hospital or Gp surgery to better support our service users.

In order for us to continue this service, we will need funding, please help us by donating or advocating for our cause. Every action helps and there are lots of ways to support our service. You can do this by becoming a contributor, an ambassador, donating funds or donating items to our Theresa Powell Winter Kits.

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